{"id":25922,"date":"2025-03-28T14:20:21","date_gmt":"2025-03-28T14:20:21","guid":{"rendered":"https:\/\/viennaenergy.ro\/?page_id=25922"},"modified":"2026-04-24T06:17:48","modified_gmt":"2026-04-24T06:17:48","slug":"customer-information","status":"publish","type":"page","link":"https:\/\/viennaenergy.ro\/en\/customer-information\/","title":{"rendered":"Customer Information"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"25922\" class=\"elementor elementor-25922 elementor-25189\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-689c992 elementor-section-height-min-height hero-section elementor-section-boxed elementor-section-height-default elementor-section-items-middle sc_fly_static\" data-id=\"689c992\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e0f03e9 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"e0f03e9\" data-element_type=\"column\" data-e-type=\"column\" id=\"cine-suntem\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a9ae07e sc_fly_static elementor-widget elementor-widget-trx_sc_title\" data-id=\"a9ae07e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"trx_sc_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div\t\tclass=\"sc_title sc_title_default\" ><span class=\"sc_item_subtitle sc_title_subtitle sc_item_subtitle_above sc_item_title_style_default sc_item_subtitle_with_custom_color trx_addons_inline_1032743718\">Information<\/span><h1 class=\"sc_item_title sc_title_title sc_item_title_style_default sc_item_title_tag trx_addons_inline_998708604\"\n\t\t\t><span class=\"sc_item_title_text\">Customer Information<\/span><\/h1><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1af679c elementor-tabs-view-vertical tabs-informatii sc_tabs_icon_position_left sc_fly_static elementor-widget elementor-widget-tabs\" data-id=\"1af679c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-tabs\">\n\t\t\t<div class=\"elementor-tabs-wrapper\" role=\"tablist\" >\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-2821\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-2821\" aria-expanded=\"false\">Energy Label<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-2822\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-2822\" aria-expanded=\"false\">Consumer Rights and Obligations<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-2823\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-2823\" aria-expanded=\"false\">Electricity Consumer's Right to Information<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-2824\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"4\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-2824\" aria-expanded=\"false\">Stages and documents related to changing the electricity supplier<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-2825\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"5\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-2825\" aria-expanded=\"false\">Transport tariffs, system services, and electricity distribution<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-2826\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"6\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-2826\" aria-expanded=\"false\">Performance Indicators<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-2827\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"7\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-2827\" aria-expanded=\"false\">Announcements of disturbances and breakdowns<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-2828\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"8\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-2828\" aria-expanded=\"false\">Useful links<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"elementor-tabs-content-wrapper\" role=\"tablist\" aria-orientation=\"vertical\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-2821\" aria-expanded=\"false\">Energy Label<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2821\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-2821\" tabindex=\"0\" hidden=\"false\"><p><span style=\"color: #000a60; font-weight: bold; font-size: 18px; margin-bottom: -12px; display: block;\">Energy Label<\/span><\/p><p><a style=\"color: #000a60; text-decoration: underline;\" href=\"\/wp-content\/uploads\/2025\/04\/VEFN_Eticheta-Producatori-2019.pdf\" target=\"_blank\" rel=\"noopener\">Vienna Energy label 2019<\/a><br \/><a style=\"color: #000a60; text-decoration: underline;\" href=\"\/wp-content\/uploads\/2025\/04\/VEFN_Eticheta-Producatori-2020.pdf\" target=\"_blank\" rel=\"noopener\">Vienna Energy label 2020<\/a><br \/><a style=\"color: #000a60; text-decoration: underline;\" href=\"\/wp-content\/uploads\/2025\/04\/VE-FN_Eticheta-2021.pdf\" target=\"_blank\" rel=\"noopener\">Vienna Energy label 2021<\/a><br \/><a style=\"color: #000a60; text-decoration: underline;\" href=\"\/wp-content\/uploads\/2025\/04\/Vienna-Energy-_-Eticheta-2022.pdf\" target=\"_blank\" rel=\"noopener\">Vienna Energy label 2022<\/a><br \/><a style=\"color: #000a60; text-decoration: underline;\" href=\"\/wp-content\/uploads\/2025\/04\/Eticheta-2023.pdf\" target=\"_blank\" rel=\"noopener\">Vienna Energy label 2023<\/a><br \/><a style=\"color: #000a60; text-decoration: underline;\" href=\"http:\/\/viennaenergy.ro\/wp-content\/uploads\/2025\/06\/VEFN-Eticheta-2024.pdf\" target=\"_blank\" rel=\"noopener\">Vienna Energy label 2024<\/a><br \/><a style=\"color: #000a60; text-decoration: underline;\" href=\"https:\/\/viennaenergy.ro\/wp-content\/uploads\/2026\/04\/Eticheta-Vienna-Energy-Forta-Naturala-SRL_-2025.pdf\" target=\"_blank\" rel=\"noopener\">Vienna Energy label 2025<\/a><\/p><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-2822\" aria-expanded=\"false\">Consumer Rights and Obligations<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2822\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-2822\" tabindex=\"0\" hidden=\"hidden\"><p><span style=\"color: #000a60; font-weight: bold; font-size: 18px; margin-bottom: -12px; display: block;\">Electricity Consumer Rights:<\/span><\/p><p>\u2022 The right to access electricity and natural gas networks;<br \/>\u2022 The right to consume electricity and natural gas;<br \/>\u2022 The right to choose their electricity and natural gas supplier without paying any fee for changing it;<br \/>\u2022 The right to be informed about the general contracting conditions, applicable prices and tariffs, scheduled interruptions in the supply of natural gas, etc.;<br \/>\u2022 The right to request the supplier to modify and complete the supply contract and its annexes when new elements arise or when it is considered necessary to detail or complete some contractual clauses;<br \/>\u2022 The right to access measurement groups and systems;<br \/>\u2022 The right to request the supplier to take measures to remedy faults and disturbances in the electricity and natural gas networks;<br \/>\u2022 The right to be compensated for damages caused by the supplier.<\/p><p><span style=\"color: #000a60; font-weight: bold; font-size: 18px; margin-bottom: -12px; display: block;\">Electricity and Natural Gas Consumer Obligations:<\/span><\/p><p>\u2022 The obligation to pay for the consumed electricity and natural gas;<br \/>\u2022 The obligation to pay penalties in case of non-compliance with the supply contract, subsequent sanctions may consist of temporary suspension of supply or termination of the supply contract;<br \/>\u2022 The obligation not to sell the purchased electricity and natural gas;<br \/>\u2022 The obligation to be responsible for damages caused to the supplier;<br \/>\u2022 The obligation to obtain all legal approvals prior to making any modifications to the electricity or natural gas usage installation;<br \/>\u2022 The obligation to immediately inform the supplier upon finding any malfunction in the operation of the measuring device\/system or the electricity or natural gas usage installation;<br \/>\u2022 The obligation of the electricity consumer with an installed power of at least 1,000 kVA to present hourly consumption forecasts to the supplier with whom they have contractual relations.<\/p><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-2823\" aria-expanded=\"false\">Electricity Consumer's Right to Information<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2823\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-2823\" tabindex=\"0\" hidden=\"hidden\"><p><span style=\"color: #000a60; font-weight: bold; font-size: 18px; margin-bottom: -12px; display: block;\">By law, you have the right to be informed in your relationship with Vienna Energy For\u021ba Natural\u0103.<\/span><\/p><p>You have the right to request and receive, free of charge, before signing the supply contract, a copy of it and the standard conditions for providing the service, if applicable.<\/p><p>Before signing the supply contract, Vienna Energy For\u021ba Natural\u0103 is obliged to provide you, in writing, with the following information:<br \/>\u2022 The steps and documents necessary to conclude a supply contract;<br \/>\u2022 The types of offers you can choose from, if applicable;<br \/>\u2022 The contract corresponding to the chosen offer, if applicable;<br \/>\u2022 The practiced prices and tariffs.<br \/>Check before signing if the received contract includes at least the following information:<br \/>\u2022 The identity and address of the supplier;<br \/>\u2022 The provided service, the quality levels of the offered service and continuity of supply, as well as the start date of the contract execution;<br \/>\u2022 The applicable price\/tariff;<br \/>\u2022 The duration of the contract, the conditions for renewal\/extension of the contract and temporary interruption of electricity\/natural gas supply, the right to unilaterally terminate the contract;<br \/>\u2022 The compensations\/indemnities and the applicable reimbursement method in case of non-compliance with the quality levels of the service provided by the contract, if applicable;<br \/>\u2022 The penalties you must pay if you do not comply with the contractual provisions.<\/p><p>Your supplier, Vienna Energy For\u021ba Natural\u0103, is obliged to provide you, upon request, with a printed extract of the procedure for registering, investigating, and resolving complaints received from consumers.<br \/>Your supplier, Vienna Energy For\u021ba Natural\u0103, is obliged to inform you about any changes in prices, billing methods, collection methods, or other contract conditions, directly and in a timely manner, in a transparent and easy-to-understand way.<br \/>If you do not agree with the announced changes, you have the right to terminate the contract without paying compensation, respecting the contractual and legal provisions in force.<br \/>In case of pre-contractual misunderstandings and the parties do not reach an agreement, according to ANRE Order no. 35\/2013 for the approval of procedures regarding the resolution\/mediation of misunderstandings arising at the conclusion of contracts in the energy field, the parties can address ANRE to initiate the resolution process at the authority level.<br \/>For the resolution of disputes arising during the execution of contracts, if the parties do not reach an agreement, they can address ANRE for resolution, in accordance with ANRE Order no. 61\/2013 for the approval of the Regulation regarding the organization and functioning of the commission for the resolution of disputes on the wholesale and retail market arising between participants in the electricity and natural gas market.<\/p><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"4\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-2824\" aria-expanded=\"false\">Stages and documents related to changing the electricity supplier<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2824\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-2824\" tabindex=\"0\" hidden=\"hidden\"><p><strong>Stage 1<\/strong><br \/>The process of changing the supplier can only be initiated after the final customer has chosen the new supplier. The supplier can be any of the licensed economic operators on the territory of Romania, this service not being limited to a specific geographical service area.<\/p><p><strong>Stage 2<\/strong><br \/>To conclude the new electricity supply contract, the final customer is required to provide the new supplier with at least the following information: the address of the consumption location, the name of the current supplier, the unique identification code of the measurement point(s) listed on the electricity bill, the value of the overdue and unpaid bills up to the notification date, related to the supplied electricity and network services, if applicable, as well as information regarding the absorbed powers\/quantities of electricity for which the supply of electricity must be ensured and, if applicable, other documents provided in the current regulations.<\/p><p><strong>Stage 3<\/strong><br \/>After the final customer and the new supplier agree on the contractual clauses, including the electricity price, they conclude the electricity supply contract. The electricity supply contract concluded with the new supplier takes effect from the date of termination of the contract concluded with the current supplier.<\/p><p><strong>Stage 4<\/strong><br \/>The final electricity customer is required to notify the current supplier of the termination of the supply contract at least 21 days in advance.<\/p><p><strong>Stage 5<\/strong><br \/>At the request of the final customer and based on the electricity supply contract concluded with the final customer, the new supplier is required to take the necessary steps to conclude the contract(s) to ensure the network service(s).<br \/>For household customers and small non-household customers, it is not mandatory for the meter to be read by the network operator (OR) on the day the supplier is changed, allowing the final customer&#8217;s self-read index to be taken over. If the OR has suspicions regarding the correctness of the index communicated by the final customer or if the customer has not transmitted the self-read index, then the OR determines the measured value corresponding to the moment of change by reading, and if this is not possible, by estimating the consumption based on the consumption history or the consumption agreement concluded by the respective final customer.<\/p><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"5\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-2825\" aria-expanded=\"false\">Transport tariffs, system services, and electricity distribution<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2825\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-2825\" tabindex=\"0\" hidden=\"hidden\"><p><span style=\"color: #000a60; font-weight: bold; font-size: 18px; margin-bottom: -12px; display: block;\">Transport tariffs, system services, and electricity distribution<\/span><\/p><p><a style=\"color: #000a60; text-decoration: underline;\" href=\"https:\/\/viennaenergy.ro\/wp-content\/uploads\/2026\/04\/VEFN-Tarifele-de-transport-si-distributie_2026.pdf\" target=\"_blank\" rel=\"noopener\">Transport tariffs, system services, and electricity distribution<\/a><\/p><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"6\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-2826\" aria-expanded=\"false\">Performance Indicators<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2826\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-2826\" tabindex=\"0\" hidden=\"hidden\"><p><span style=\"color: #000a60; font-weight: bold; font-size: 18px; margin-bottom: -12px; display: block;\">Quality Performance Indicators <\/span><\/p><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"7\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-2827\" aria-expanded=\"false\">Announcements of disturbances and breakdowns<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2827\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-2827\" tabindex=\"0\" hidden=\"hidden\"><p>To report any disturbances in the electricity supply or breakdowns in the distribution network, you can contact directly, at the phone number indicated below, the Distribution Operator who has exclusive responsibility for the network in the area where the consumption location is:<\/p><p>MUNTENIA (Bucharest, Ilfov, Giurgiu counties)<br \/>Distribution operator: RETELE ELECTRICE ROM\u00c2NIA S.A. 0800.070.888<\/p><p>BANAT (Arad, Cara\u0219-Severin, Hunedoara, Timi\u0219 counties)<br \/>Distribution operator: RETELE ELECTRICE S.A. 0800.070.444<\/p><p>DOBROGEA (C\u0103l\u0103ra\u0219i, Constan\u021ba, Ialomi\u021ba, Tulcea counties)<br \/>Distribution operator: RETELE ELECTRICE ROM\u00c2NIA S.A. 0800.070.555<\/p><p>MOLDOVA (Bac\u0103u, Boto\u0219ani, Ia\u0219i, Neam\u021b, Suceava, Vaslui counties)<br \/>Distribution operator: DELGAZ S.A. 0800.800.929<\/p><p>OLTENIA (Arge\u0219, Dolj, Gorj, Mehedin\u021bi, Olt, Teleorman, V\u00e2lcea counties)<br \/>Distribution operator: DISTRIBU\u021aIE ENERGIE OLTENIA S.A. 0800.500.000<\/p><p>MUNTENIA NORD (Gala\u021bi, Br\u0103ila, Buz\u0103u, D\u00e2mbovi\u021ba, Prahova, Vrancea counties)<br \/>Distribution operator: DEER MUNTENIA NORD S.A. 0800.500.205<\/p><p>TRANSILVANIA SUD (Alba, Bra\u0219ov, Covasna, Harghita, Mure\u0219, Sibiu counties)<br \/>Distribution operator: SDEE TRANSILVANIA SUD S.A. 0800.500.929<\/p><p>TRANSILVANIA NORD (Bihor, S\u0103laj, Bistri\u021ba-N\u0103s\u0103ud, Cluj, Maramure\u0219, Satu Mare counties)<br \/>Distribution operator: SDEE TRANSILVANIA NORD S.A. 0800.400.929<\/p><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"8\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-2828\" aria-expanded=\"false\">Useful links<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2828\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-2828\" tabindex=\"0\" hidden=\"hidden\"><p><span style=\"color: #000a60; font-weight: bold; font-size: 18px; margin-bottom: -12px; display: block;\">Useful links<\/span><\/p><p>National Energy Regulatory Authority (ANRE)<br \/><a style=\"color: #000a60; text-decoration: underline;\" href=\"https:\/\/anre.ro\/\" target=\"_blank\" rel=\"noopener\">www.anre.ro<\/a><\/p><p>POSF \u2013 Online Supplier Change Platform<br \/><a style=\"color: #000a60; text-decoration: underline;\" href=\"https:\/\/posf.ro\/\" target=\"_blank\" rel=\"noopener\">www.posf.ro<\/a><\/p><p>Transelectrica S.A. (The electricity transmission and system operator in Romania)<br \/><a style=\"color: #000a60; text-decoration: underline;\" href=\"https:\/\/www.transelectrica.ro\/ro\/web\/tel\/home\" target=\"_blank\" rel=\"noopener\">www.transelectrica.ro<\/a><\/p><p>OPCOM S.A. (The electricity and natural gas market operator in Romania)<br \/><a style=\"color: #000a60; text-decoration: underline;\" href=\"https:\/\/www.opcom.ro\/acasa\/ro\" target=\"_blank\" rel=\"noopener\">www.opcom.ro<\/a><\/p><p>RE\u021aELE ELECTRICE ROM\u00c2NIA S.A. (Distributor for Muntenia, Dobrogea, and Banat)<br \/><a style=\"color: #000a60; text-decoration: underline;\" href=\"https:\/\/www.reteleelectrice.ro\/\" target=\"_blank\" rel=\"noopener\">www.reteleelectrice.ro<\/a><\/p><p>DISTRIBU\u021aIE OLTENIA S.A. (Distributor for Oltenia)<br \/><a style=\"color: #000a60; text-decoration: underline;\" href=\"https:\/\/www.distributieoltenia.ro\/ro\" target=\"_blank\" rel=\"noopener\">www.distributieoltenia.ro\/ro<\/a><\/p><p>DELGAZ GRID S.A. (Distributor for Moldova)<br \/><a style=\"color: #000a60; text-decoration: underline;\" href=\"https:\/\/delgaz.ro\/\" target=\"_blank\" rel=\"noopener\">www.delgaz.ro<\/a><\/p><p>DISTRIBU\u021aIE ENERGIE ELECTRIC\u0102 ROM\u00c2NIA S.A. (Distribution networks for several regions in the country)<br \/><a style=\"color: #000a60; text-decoration: underline;\" href=\"https:\/\/www.distributie-energie.ro\/\" target=\"_blank\" rel=\"noopener\">www.distributie-energie.ro<\/a><\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Information Customer Information Energy Label Consumer Rights and Obligations Electricity Consumer&#8217;s Right to Information Stages and documents related to changing the electricity supplier Transport tariffs, system services, and electricity distribution&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-25922","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/viennaenergy.ro\/en\/wp-json\/wp\/v2\/pages\/25922","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/viennaenergy.ro\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/viennaenergy.ro\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/viennaenergy.ro\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/viennaenergy.ro\/en\/wp-json\/wp\/v2\/comments?post=25922"}],"version-history":[{"count":12,"href":"https:\/\/viennaenergy.ro\/en\/wp-json\/wp\/v2\/pages\/25922\/revisions"}],"predecessor-version":[{"id":27241,"href":"https:\/\/viennaenergy.ro\/en\/wp-json\/wp\/v2\/pages\/25922\/revisions\/27241"}],"wp:attachment":[{"href":"https:\/\/viennaenergy.ro\/en\/wp-json\/wp\/v2\/media?parent=25922"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}