Changing the electricity supplier is free.

According to ANRE Order No. 234/2019, suppliers are not allowed to charge fees for changing the supplier.

Possible costs associated with changing the supplier:

1. If you have a fixed-term contract – Some contracts may include early termination clauses, and the current supplier may charge a penalty if you leave before the contract expires.
2. Consumption regularization – The last bill issued by the current supplier will include the actual consumption up to the point of change.
3. Deposit paid to the old supplier – If you paid a deposit to the current supplier, check the contract to see how and when it will be returned.

Changing the electricity supplier will be done in compliance with the contractual conditions and the Regulation on the organization and operation of the online platform for changing the electricity and natural gas supplier and for contracting the supply of electricity and natural gas, approved by ANRE President’s Order No. 3/2022, with subsequent amendments and completions.

No, during the process of changing the supplier, the continuity of electricity supply to the consumption point is ensured.

You will not be left without power when changing the electricity supplier. The change process is done without interrupting the power supply because:

1. The distribution network remains the same – The supplier is only the intermediary selling you the energy, but the transport and distribution are managed by the distribution operator (e.g., Enel, E-Distribuție, Delgaz Grid, etc.).
2. Changing the supplier is an administrative process – A new contract is signed, and the transfer is made without physically intervening in your installation.
3. ANRE regulates this process – The procedure is clearly established by ANRE regulations to avoid any problems in the power supply.